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Behavioral Health

Health & Human Services
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Behavioral Health

 This Unit works with individuals with mental health needs, alcohol or other drug abuse addictions, or experiencing a mental health crisis situation. For general information about this Unit, please call (715) 258-6305 or contact virginia.brammer@co.waupaca.wi.us. If you are experiencing an immediate mental health crisis during business hours, please call 715-258-6300 and request to speak to a crisis worker. For After Hours Crisis, please call 800-719-4418.

Persons experiencing a crisis situation after hours should call 800-719-4418 or 920-832-4646!

The Unit conducts the assessments for persons convicted of Operating a Motor Vehicle While Intoxicated (OWI). Persons found to possibly be alcohol dependent, may be referred to contracted service providers for follow-up counseling services. Persons may be sent for Groups Dynamics Traffic Safety School (both first time offenders and multiple offenders), or may be referred for outpatient treatment that is either county funded or privately funded by the client or through individual insurance resources and agencies. To find out more information about the OWI assessment process, call (715) 258-4977.

Mental health services are provided by the Unit. We focus on serving our county residents that have limited or no resources for psychiatric care because of a lack of available mental health insurance benefits or have insurance coverage through Medicare and Title XIX Fee for Service Medical Assistance where it is difficult to get psychiatric providers. Outpatient Treatment has two master’s degree level mental health therapists that provide both case management services and mental health therapy. They also provided case consultation to our DHHS agency staff to assist with them providing appropriate services and continuity of care. There were also a variety of other services they provided through case management coordination to in-house and outside providers of service that our therapists assisted with, including partnering with foster care parents of challenging child and juvenile cases to enhance the success of these out-of-home placements. Unit nurses work very diligently to operate a coordinated system to assist residents in applying for patient drug assistance programs for payment of needed psychiatric medications that they have no insurance coverage for and cannot afford to pay out of pocket due to a lack of financial resources. They also work with the doctors to assist with prescribing the least expensive, yet effective medication and seek out pharmacies with low cost drug programs.

The Community Support Program (CSP) serves people with chronic, severe and persistent mental illnesses and are at the greatest risk for admission to mental health hospitals. The CSP program utilizes the services of psychiatrists, a psychologist, nurses, and social workers to implement and oversee treatment provisions. The program also utilizes trained paraprofessionals including mental health technicians to make regular contacts in the community. Services are billable to Medicaid. Treatment provision within CSP is directed toward providing the necessary supports to individuals in order that they remain in the community and out of costly psychiatric inpatient facilities. These residents are the most vulnerable population of people who have mental illnesses and at greatest risk of decompensation without community support. Provided services include medication monitoring, assistance with activities of daily living, money management, linkage to and utilization of appropriate community resources, supported employment/sheltered workshop activities, socialization skills, symptom management and coping techniques, and management of a variety of medical and AODA issues.

The Unit coordinates a diversion and stabilization facility, Gateway Crisis House, a 4 bed adult family home licensed for clients with mental illness and/or developmental disabilities. It is located next to Lakeview Manor in Weyauwega and is staffed by crisis trained CNA’s and supervised by a registered nurse. Gateway House has been instrumental in assisting DHHS in diverting crisis situations from unnecessary inpatient hospitalizations. Gateway House has also been very beneficial in stabilizing clients that are discharged from mental health inpatient facilities. This allows for the client, as well as Waupaca County, to avoid unnecessary hospital costs because this service is available and assists the clients to transition back to the community in a safe and more efficient manner. Waupaca County DHHS has also partnered with a few of the surrounding counties and allowed them to utilize Gateway as a diversion facility should a need arise for a client they are working with.

Waupaca County Mental Health Crisis continues to partner with our area law enforcement agencies to offer Gateway Crisis House as a voluntary option to inpatient admission and emergency detentions in appropriate crisis situations. With this facility as an option, law enforcement can more expediently handle the crisis situation and get back on the road with their other professional demands. The most important focus of this arrangement is keeping the clients out of an inpatient facility where an admission is unnecessary to resolve the crisis situation, is least disruptive to the client’s already stressful situation and makes it easier for friends and family to be part of the stabilization process to make a return to the community more productive.
Contact Information

Phone: (715) 258-6305
Human Services Fax: (715) 258-6409

Sherry Nichols, Manager
Office: (715) 258-6353

Monday,Wednesday, Thursday, Friday
8:00 a.m. to 4:00 p.m.

Tuesday 8:00 a.m. to 7:00 p.m.
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