It is the mission of the Waupaca County Communications Center through a professional attitude to ensure prompt efficient, courteous assistance by receiving and processing emergency calls and requests for public safety services. By providing professional support to all agencies involved in field and administrative activities, we will promote safety and response support for incidents that involve Waupaca County.
Your Emergency System
The Waupaca County Communication Center is your centralized answering point for all 911 Emergency calls for Waupaca County.
The 911 Emergency System creates a meaningful change in the Waupaca County Community everyday. This is your first source of assistance in a crisis. 911 can mean the difference between life and death. When using 911 to it’s fullest potential, 911 can save time, resulting in 911 saving lives.
When you dial 9-1-1, it is your direct line to
In an emergency, pick up the phone, wait for the dial-tone and press 9-1-1.
This can be done from your home or business telephone, cell phone or public phone.
We are always here for you!
What will happen when I call 911?
Whenever you call 911, please be sure to stay on the line! Give the telecommunicator the street address and community where help is needed and what the problem is. If the telecommunicator needs more information, they will ask you specific questions.
The most important questions to know the answers to are:
1) What is happening?
2) Where is it happening?
3) Who is this happening to?
4) When did this happen?
The telecommunicator can determine what help is needed and get the help on the way. We may ask additional information that will help them make a determination on sending help.
ALWAYS remain on the line until you are told it is ok to hang up. This will help in giving information to the responding units. Do this even if you call by accident!
The telecommunicator may ask you for additional information such as your name, date of birth, address and phone number.
When should I call 911 and when should I call non-emergency numbers?
911 is specifically for Emergency Calls only. If you have or you see a life threatening situation, you should always call 911. An example of emergencies would be medical injury or illness, automobile accidents, a structure on fire, burglary in progress, domestic situations when there is or may be physical harm to someone, and any other incident where serious harm either physical or to personal property could occur at the time of the call.
DO NOT CALL 911 if an incident has already occurred and there is no danger of physical harm to anyone on the premises. These types of calls can be taken care of by calling the non-emergency phone number, for the Waupaca County Sheriff’s Department. This number is
Keep in mind that the telecommunicator may ask you for information such as your name, date of birth, address and phone number.
WAUPACA COUNTY COMMUNICATION CENTER
The administrative phone number for the Waupaca County Sheriff’s Department and Communications Center is (715) 258-4466.
We are here to serve the citizens of Waupaca County by processing emergency calls and requests for public safety services.
The Waupaca County Communication Center is part of the Waupaca County Sheriff’s Department. It is staffed twenty four hours a day by trained telecommunicators.